Terms & Conditions
1. Introduction
2. Definitions
- Vortex Way: Refers to Vortex Way LLC and its affiliates.
- Website: The official Vortex Way website and associated services.
- User: Any individual or entity accessing or using our website.
- Client: Any individual or organization engaging Vortex Way for research or consulting services.
- Participant/Respondent: Any individual providing information or opinions as part of a research study conducted by Vortex Way.
3. Use of the Website
You agree to use the website for lawful purposes only. You shall not:
- Post or transmit any material that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
- Attempt to gain unauthorized access to any part of the website, its systems, or its data.
- Use the website in a manner that could damage, disable, overburden, or impair our servers or networks.
4. Account Registration
To access certain features (e.g., client portals, report dashboards, or research participation platforms), you may be required to register an account. You agree to provide accurate and complete information during registration and to keep such information current.
5. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information from clients, participants, and website visitors. By using our website and services, you consent to the practices described in our Privacy Policy.
6. Intellectual Property Rights
All content on this website—including text, reports, graphics, methodologies, logos, and software—is the property of Vortex Way or its licensors and is protected by intellectual property laws.
- You may not reproduce, distribute, or create derivative works without prior written consent.
- Clients may use deliverables provided by Vortex Way only for their internal business purposes, unless otherwise agreed in writing.
7. Research Data & Participant Information
- Clients engaging Vortex Way for research agree that insights, findings, and reports are confidential and may not be shared externally without written consent.
- Participant/Respondent data collected during research projects will be used strictly for research purposes and will not be sold to third parties.
- Unauthorized reproduction, resale, or misuse of research findings or participant data is strictly prohibited.
8. Limitation of Liability
Vortex Way is not liable for:
- Any indirect, incidental, or consequential damages arising out of your use of our website or services.
- Business decisions made based on insights, findings, or recommendations provided. While our research is conducted with rigor, all strategic decisions remain the responsibility of the client.
9. Indemnification
You agree to indemnify and hold harmless Vortex Way, its affiliates, and its officers, employees, and partners from any claims, damages, or expenses arising out of:
- Your use of the website or services,
- Your violation of these Terms and Conditions,
- Or misuse of research deliverables.
10. Termination
We reserve the right to suspend or terminate your access to the website or services at our sole discretion, without notice, if you violate these Terms and Conditions or engage in conduct harmful to us, our clients, participants, or third parties.
11. Changes to Terms
Vortex Way may revise these Terms and Conditions at any time. Updates will be posted on this page with a new effective date. Continued use of the website or services after changes indicates your acceptance of the revised terms.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Vortex Way LLC is registered, without regard to its conflict of law provisions.
13. SMS and Email Communications
If you provide your phone number or email, you may consent to receive communications from Vortex Way. We do not sell or share this information with third parties for marketing purposes.
You may receive messages related to:
- Project updates and scheduling
- Research participation invitations
- Follow-up communications and reminders
- Billing and administrative notices
Message frequency may vary depending on the nature of the communication.
Standard message and data rates may apply depending on your carrier and location.
- Opt-In: You may consent by checking the relevant box on our forms or by otherwise providing your details.
- Opt-Out: You can opt out at any time by replying “STOP” to SMS messages or unsubscribing from emails.
Reply “HELP” to SMS messages for assistance, or contact us directly at research@vortexway.com.
- Message and data rates may apply.
- You can opt out anytime by texting “STOP” or unsubscribing from emails.
- Message frequency may vary.
14. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Vortex Way LLC
Email: research@vortexway.com
Website: www.vortexway.com
Thank you for trusting Vortex Way. We are committed to protecting your privacy and delivering insights with integrity.